Blockchaintrix is on a mission to secure and recover digital assets using high-end blockchain technology. We have numerous solutions, including but not limited to digital assets and blockchain security and recovery services, productive software and integrations, numerous security tools, and more. Our services are designed to provide cutting-edge security solutions to our customers. We lead the industry in cutting-edge blockchain security, applying forensic investigation and big data analytics to recover assets, secure assets, protect data, assess risk, and identify attackers. For more information about Blockchaintrix, please see the “About Us” section of our Website.
This Privacy Notice (“Notice”) describes the manner in which Blockchaintrix, Inc. and its affiliates (collectively “Blockchaintrix”) collect, use, maintain, and disclose information from users of our website (e.g., blockchaintrix.com) (collectively, “Website”), prospective customers, or other situations in which Blockchaintrix is a data controller, and from the use of our products and the performance of our services (our “Solutions”). For purposes of this Notice, the terms “user,” “customer,” “you,” and “your” are meant to refer to the individuals about whom we may collect personal information, and at times may be used within the Notice interchangeably.
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided on our website. At any time, you can manage your privacy preferences by contacting us.
To fulfill the purposes described in this Notice, Blockchaintrix may collect personal information such as business contact information, personal contact information, authentication credentials, or other personal information you choose to provide to Blockchaintrix. For example, as described in specific sections of this Notice, personal data collected may include, among other things, browser information, mobile device type, the type of computer, and technical information about a user’s means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.
Blockchaintrix’s Website and offerings are not directed at children, and Blockchaintrix does not knowingly collect or sell personal information from individuals under the age of 16.
Blockchaintrix Website provides Internet-based access for users to learn about Blockchaintrix and its offerings and to communicate with Blockchaintrix and with others. When an individual, partner, or reseller, uses our Website, Blockchaintrix gathers information, some of which may be considered personal information in your jurisdiction and is used consistent with the below purposes.
From time to time, we may receive personal information about you, including your name, email address, or other information from third-party sources where those parties have indicated that they have your consent or are otherwise legally permitted or required to disclose your personal information to us. For example, we may be provided with information about individuals interested in using our offerings, or when using third-party authentication options to access our offerings.
We may use the information, including personal information, that you provide to us or that is provided to us by third-party sources for a variety of purposes, including but not limited to the following:
We may disclose personal information, including business contact information or aggregated demographic information regarding visitors and users of our Websites with our affiliates, partners, sponsors, and advertisers as described in more detail below, consistent with the purposes previously outlined. This may be considered “sharing” or a “sale” under the CCPA.
We partner with a third party to display advertising on our Website or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies, scripts, and tags to gather information about your activities on this site and other sites to provide you advertising based on your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out from participating companies by visiting Digital Advertising Alliance's self-regulatory opt-out page. Please note this does not opt you out of being served ads; you will continue to receive generic ads.
Our Websites include social media features. These features may collect your IP address, which webpage you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing them.
Where we provide a referral option that you choose to use to share information with a point of contact about us, we will ask you for the contact's name and email address. We will automatically send your contact a one-time email inviting him or her to visit our Website. Blockchaintrix will store this information for the sole purpose of sending the one-time email and for tracking the success of our referral program. An individual whose name has been provided to us may contact us at privacy@blockchaintrix.com to request that we remove their information from our database.
With our Affiliates, Related to Corporate Transactions, the Provision of Professional Services, and Legal Disclosures - For all categories of data we collect, we disclose personal information to our affiliates and subsidiaries for business purposes, including any service providers and agents that work on our behalf. We may also disclose your information as required for us to carry out a corporate transaction. We will also disclose your personal information to our professional service providers (for example, our auditors, insurance providers, financial service providers, and legal advisors) as needed for us to run our business, provide our offerings, support, maintain, or secure our offerings and our Website; or administer activities on our behalf, such as marketing campaigns.We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process; or when we believe that disclosure is necessary or appropriate to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If you are a visitor from the European Economic Area ("EEA"), Switzerland, or the United Kingdom ("UK"), Blockchaintrix’s legal basis for collecting and using the personal information collected will depend on the personal information concerned and the specific context in which we collect it.
In most circumstances, we collect personal information
If we collect and use your personal information in reliance on our legitimate interests or those of any third party, we will make clear to you at the relevant time through this notice or otherwise what those legitimate interests are. Often times, legitimate interests involve our normal day-to- day operations, such as the ability to operate our platform and communicating with you as necessary to provide our services, responding to your inquiries, or marketing. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with ourcustomers.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided on our website.
Blockchaintrix and our service providers use cookies, local storage (HTML5), scripts and similar technologies to all our Website to function properly, to help us continuously improve our Website, and to customize a user's experience on our Website. For further information regarding Blockchaintrix’s use of cookies and how to set your cookie preferences, please refer to our Cookie Notice
Most of the information we collect through our Offerings is metadata. Metadata may include how and when a device or network is being used, login times and attempts, registry keys, types and versions of operating systems, browsers, and information about software applications. In some cases, we collect personal information as it may appear within the metadata such as that associated with usernames, filenames, file paths, and machine names. This personal information is used to help our customers and improve our capabilities in the way described in our more specific product or service documentation and agreements. Blockchaintrix’s Offerings also include features providing customers the ability to submit files (including the content of those files) and other information related to the files for purposes including security analysis and response, product improvement, enhanced capabilities, or customer support. At the direction of customers, we may also collect or retrieve files as part of our Offerings.
An important type of data we detect, collect, analyze, and use through our Offerings (or provide our customers the ability to provide to us) is information about adversaries, for example, malware and URLs where adversaries try to send your data. We often discover this type of information from analyzing samples customers provide to us or from the data we collect from customers through our Offerings. We use the information we collect about adversaries to help all of our customers and the public. However, when we share information that we learn about adversaries, we don’t identify customers or individuals, other than, of course, the adversary, that’s the WHO, WHAT, and WHY of our security mission.
To the extent Blockchaintrix collects personal information through its Offerings, Blockchaintrix generally collects that information under the authority and direction of its customers. Blockchaintrix typically has no direct relationship or contact with an individual whose personal information we may collect or receive from a corporatecustomer and subsequently analyze and use. Consequently, any inquiries about the specific processing of your personal information via Blockchaintrix Offerings should be directed to your organization. Regardless, the use of the information collected through our Offerings is limited to the purpose of providing the service for which our customers have engaged Blockchaintrix or as otherwise outlined in our agreements. We do not use any personal information collected through our Offerings to contact or market products or services to individuals. We also do not provide any personal information obtained through the Offerings to third parties for the purpose of contacting or marketing products or services to individuals.
If you are a user of one of our Offerings, we obtain the personal information you provide us during the sales and/ or fulfillment process or when you enter and use the online live chat. We may use the personal information you provide to contact you and to provide and inform you of Offerings, send you an invoice, ask you to fill out a survey so we can determine how our offerings are used and enhance your customer and user experience, auditing and collection activities, answer questions, and provide support or other similar services.
The security of customer data and your personal information is not only important to us, it is our mission.We adopt data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure and destruction of customer data and your personal information. We follow generally accepted practices to protect customer data and the personal information collected and submitted to us, both during transmission and once we receive it. If you have questions about the security of your personal information collected through our Offerings or Website, you can contact us at privacy@blockchaintrix.com
We will retain your personal information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter in order to comply with audit, contractual, or legal requirements, or where we have a legitimate interest in doing so. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law. We may retain personal information preserved in automatically generated computer back up or archival copies generated in the ordinary course of our information technology systems procedures.
Blockchaintrix may collect the categories of personal information described above for business and operational purposes, security purposes, and legal and compliance purposes, as further described above. In the preceding few months and where applicable, we have disclosed each of these categories to our service providers, affiliates, partners, in line with the applicable purpose(s) as described above.
In the preceding few months, we have disclosed the above categories of personal information to third-party advertising partners, such as in connection with our use of tracking technologies for cross-context behavioral advertising or by providing lists of email addresses for potential customers, so that we can reach you across the web with advertisements for our products and services. This may be considered “sharing” or a “sale” under the CCPA.
In the preceding few months, Blockchaintrix has not collected, shared, or sold any sensitive personal information as described in the CCPA.
You have the right to know what personal information we collect, use, disclose and share about you.You have the right to request we correct personal information we collect and maintain about you if such personal information is inaccurate. You have the right to request we delete personal information we collect and maintain about you. You have the right to opt-out of the sharing of your personal data. Blockchaintrix shares personal data as described above, which may be considered a “sale” of personal data under the CPRA. You have the right to limit the use or disclosure of your sensitive personal data. Blockchaintrix does not collect, share, or sell sensitive personal data. You have the right not to receive discriminatory treatment from Blockchaintrix for exercising your privacy rights under the CCPA. You have the right to designate an Authorized Agent to make a request on your behalf when exercising your privacy rights under the CCPA
Blockchaintrix responds to verifiable requests received from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. If you would like to exercise your privacy rights under CCPA or are an Authorized Agent making a request on behalf of a another consumer, please submit a request via our Contact Form. After submitting your request, please monitor your email for any follow-up communications from us. The information you provide will be used only to help verify and process your request. If you are an AuthorizedAgent, we reserve the right to request you demonstrate evidence of your authorization, either by providing us with a signed permission form or a copy of your power-of- attorney granting you such authority. To opt-out of the “share” of your personal information, please submit a request via our Opt-Out Form or by emailing your request to privacy@blockchaintrix.com. You may also opt-out by using an Opt-Out Preference Signal, such as the Global Privacy Control (“GPC”). Please note that unless you have previously provided your personal information to Blockchaintrix, your request to opt-out via GPC will be linked to your browser identifier only because Blockchaintrix does not have any of your personal information to associate your GPC opt-out with.
Blockchaintrix may update this Privacy Notice and its last modified date at any time to reflect changes to our information practices. If we make significant changes in how we use your personal information, we will notify you by email if feasible or by means of a notice on this Website. We encourage you to periodically review this page for the latest information on our privacy practices.
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